General Questions

What is the difference between HEXA and Beambox Pro?
The biggest difference is the laser. Beambox Pro uses a 50-watt laser and cuts up to 12mm while the HEXA uses a 60-watt laser and cuts 10+ mm or more. The size of HEXA is somewhat larger.

What's the wattage of the laser tube?
The HEXA is equipped with a 60W CO2 laser tube operating at 10,640 nm.

What materials can HEXA cut and engrave?
The HEXA can cut and engrave on wood, leather, cardboard, acrylic, rubber, foods, fabrics and more, the maximum cutting thickness depends on the materials. The HEXA can also etch anodized aluminum and stainless steel if a special coating is used, but the power levels are not enough to cut metals.

Is it possible to cut deeper than the maximum cutting thickness stated in the specs?
In fact, you can. The maximum cutting thickness stated in the specs are referred to a single cut with an average speed. If you slow down the speed or re-do the cut, you can cut deeper. For example, if the maximum cutting thickness for acrylic is 8mm, you can cut 12mm or deeper if you slow down the speed or re-cut several times.

Does the camera cover the complete work area?
Almost. The camera will miss the upper margin by 15mm. Please see the specs for the exact dimensions.

What safety precautions should I take?
The HEXA is designed with various safety measures, such as smart lid detection and emergency power switch. Nevertheless, it is required that you never leave the HEXA unattended while operating.

Can the HEXA cut metal?
The power levels are not enough to cut, but it can etch on anodized aluminum and stainless steel with the use of a specialized coating.

How do I vent the machine?
The HEXA is equipped with an air pump and a powerful exhaust. The air pump prevents the material from catching fire while the exhaust extracts smoke and fumes. We advise you pick a well-ventilated location and use the included exhaust hose for outdoor venting, or use the optional Beam Air Fume Extractor.

What is the size of the work area?
The work area is 28.7 x 16.14 inches (730 x 410 mm). There’s a honeycomb structure tray that can be adjusted manually or removed to accommodate thicker materials.

Where should I put my HEXA?
The laser creates smoke and fumes when operating, we advise you pick a well-ventilated location and use the included exhaust hose for outdoor venting, or use the optional Beam Air Fume Extractor.

What maintenance procedures are there?
To ensure the quality of the laser engraving or cutting, you should check and clean the lenses and mirrors regularly. Usually once every week, but it depends on your usage and frequency. Lubricate the rails and check the water level of the cooling tank regularly.

Are there any consumables?
For general usage, there are about 10,000 hours for the laser tube lifespan. The lenses and mirrors lasts 1 year or more under regular maintenance. If replacement is necessary, you can refer to our tutorials to change the parts on your own.