UltiMaker Care for UltiMaker S5
Add one or two extra years of warranty coverage to protect your investment
UltiMaker Care for UltiMaker S5
Add 1, 2, 3 or 5 extra years of warranty coverage to protect your investment
Request A Quote
To request a quote, please fill out the form below.
You can also call us at 800-689-4344 or email us at info@3duniverse.org.
Or fill out the form below, and we'll reach out within one business day.
Teachers, Educators, & Administrators
If you're part of an academic institution, we're committed to collaborating with you to arrange exclusive pricing and flexible payment options. Simply request a quote using the form below to get started, and when you're ready to order, we'll provide Net 30 payment terms for qualifying organizations.
State & Local Goverment Agencies
We offer special pricing for government agencies. 3D Universe is an authorized GSA contractor and has UEI, CAGE, and SAM codes available. Simply request a quote using the form below to get started, and when you're ready to order, we'll provide Net 30 payment terms for qualifying organizations.
UltiMaker Care – Extended Service Plans
Ensure peace of mind and continuous productivity with UltiMaker Care - a comprehensive extended service plan that is now available for UltiMaker Sketch, S, Method, and Factor Series UltiMaker 3D printers. Choose from 1, 2, 3, or on some models, up to 5-year plans designed to meet the needs of your organization, business or classroom. You will have reliable support for your UltiMaker printer whenever you need it.
Hot Swap Service:
UltiMaker Care includes their "Hot Swap" coverage, which means if your printer experiences an issue covered by the plan, you’ll receive a replacement device right away to minimize downtime and ensure that you have a working printer on hand when you need it most.
Flexible Coverage Options:
Select the plan that best fits your needs, with options for 1, 2, 3, and in some cases a 5-year coverage plan. Extend your plan further with 1- or 2-year renewal options, with a maximum service period of 5 years to keep your 3D printer running smoothly for the long haul.
Direct access to MakerBot Support Engineers:
Whether you prefer phone, email, or live chat, help is just a step away. With MakerCare you get direct access to a team of 3D printing experts who can help you on the right track with your 3D printer. No question is too big or small. Call or Live Chat or send an email and someone will get back to you within 6 business hours.
Replacement of worn or damaged parts:
Do you have a wear component or a damaged part that you can fix without packing up the printer and sending it in? In addition to defective parts already covered by the standard warranty, UltiMaker Care provides part replacement on both natural wear and accidental damage so you can get back up and running even faster.
Backdate Your Coverage:
For added convenience, UltiMaker Care can be purchased anytime within your printer's warranty period and backdated to the original purchase date, allowing you to access extended coverage without interruption.
